Privacy Policy

Last Updated: January 30, 2026

WaliGPT, Inc. ("WaliGPT," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, services, and website (collectively, the "Service").

By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree with our policies, please do not use the Service.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly when you:

• Create an account: Name, email address, username, password, and profile information
• Create Agents: Training data, documents, links, text, instructions, and any content you upload to configure your Agents
• Use the Service: Messages, feedback, support requests, and communications with us
• Make payments: Billing information, payment method details (processed securely through third-party payment processors)

1.2 Information We Collect Automatically

When you use the Service, we automatically collect:

• Usage data: Features accessed, actions taken, time spent, interaction patterns, and Agent performance metrics
• Device information: IP address, browser type, device identifiers, operating system, and language preferences
• Conversation data: Interactions between your Agents and end users, including messages, timestamps, and session information
• Log data: Server logs, error reports, access times, and pages viewed
• Cookies and tracking technologies: Session IDs, analytics data, and preferences (see Section 8)

1.3 Information from Third Parties

We may receive information from:

• Authentication services (e.g., Google, GitHub) if you use them to sign in
• Analytics and advertising partners
• Public sources and data enrichment services to improve our AI models

2. How We Use Your Information

We use the collected information to:

• Provide and maintain the Service: Create and manage your account, process transactions, and enable Agent functionality
• Improve and develop the Service: Analyze usage patterns, develop new features, train and improve our AI models, and enhance user experience
• Personalize your experience: Customize content, recommendations, and Agent performance
• Communicate with you: Send updates, notifications, security alerts, support messages, and marketing communications (with your consent)
• Ensure security and prevent fraud: Detect abuse, monitor for malicious activity, and enforce our Terms of Service
• Comply with legal obligations: Respond to legal requests, prevent illegal activity, and protect our rights
• Research and analytics: Conduct internal research, generate aggregate statistics, and understand trends

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Your Consent

We may share your information when you explicitly authorize us to do so.

3.2 Service Providers

We share information with third-party vendors who perform services on our behalf, including:

• Cloud hosting and infrastructure providers
• Payment processors
• Analytics and monitoring services
• Customer support tools
• Email and communication platforms

These service providers are contractually obligated to protect your information and use it only for specified purposes.

3.3 AI Model Training

We may use aggregated, anonymized, or de-identified data from your use of the Service to train, improve, and develop our AI models. This data will not identify you personally or reveal proprietary information specific to your business.

3.4 Business Transfers

If WaliGPT is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

3.5 Legal Compliance and Protection

We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms of Service or other agreements
• Protect the rights, property, or safety of WaliGPT, our users, or the public
• Prevent fraud, security breaches, or illegal activity

3.6 Aggregate and De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you, for any purpose including research, marketing, and analytics.

4. Data Retention

We retain your information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

• Account information: Retained until you delete your account, plus up to 90 days for backup purposes
• Agent training data: Retained as long as your Agent exists, plus up to 30 days after deletion
• Conversation data: Retained for up to 12 months for Service improvement and compliance purposes
• Usage and log data: Retained for up to 24 months

You may request deletion of your data by contacting us at [email protected]. Note that some data may be retained for legal or operational reasons even after deletion requests.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Secure development practices
• Employee training on data protection

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Portability: Request a copy of your data in a portable format
• Restriction: Request limitation on how we use your information
• Objection: Object to certain processing activities
• Withdraw consent: Withdraw consent where processing is based on consent
• Opt-out of marketing: Unsubscribe from promotional communications

To exercise these rights, contact us at [email protected]. We will respond to your request within 30 days.

7. International Data Transfers

WaliGPT is based in the United States. If you access the Service from outside the United States, your information will be transferred to, stored, and processed in the United States and other countries where our service providers operate. These countries may have different data protection laws than your jurisdiction.

By using the Service, you consent to the transfer of your information to the United States and other countries. We implement appropriate safeguards to protect your information in accordance with this Privacy Policy.

8. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Maintain your session and remember your preferences
• Analyze usage patterns and improve the Service
• Provide personalized content and recommendations
• Deliver targeted advertising (with your consent)

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

We use the following types of cookies:

• Essential cookies: Required for the Service to function
• Analytics cookies: Help us understand how you use the Service
• Functional cookies: Remember your preferences and settings
• Advertising cookies: Used to deliver relevant advertisements

9. Third-Party Links and Services

The Service may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

The Service is not intended for children under 13 years of age (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will delete that information promptly.

If you believe a child has provided us with personal information, please contact us at [email protected].

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and disclose
• Right to delete personal information we hold about you
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your rights

To exercise these rights, contact us at [email protected] or call 1-800-XXX-XXXX.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including:

• Right of access, rectification, erasure, and restriction
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

Our legal basis for processing your information includes:

• Contract: To provide the Service you requested
• Legitimate interests: To improve our Service, ensure security, and communicate with you
• Consent: Where you have provided explicit consent
• Legal obligation: To comply with applicable laws

13. Do Not Track Signals

Some browsers support "Do Not Track" (DNT) signals. Currently, we do not respond to DNT signals because there is no industry standard for how to interpret them.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.

Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Mail: WaliGPT, Inc., Attn: Privacy Team, Delaware, United States

This Privacy Policy is effective as of the date stated at the top of this document. By using WaliGPT, you acknowledge that you have read and understood this Privacy Policy.